Shipping policy

Shipping Policy:

Thank you for choosing Lavender Oak Apparel for your apparel needs. We strive to provide a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy below for information on processing times, shipping methods, and delivery estimates.

1. Processing Time:
- Orders are typically processed and dispatched within 1-3 business days of payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

2. Shipping Methods:
- We offer a standard shipping fee, any additional fees that may incur are paid for by us to keep shipping more affordable for our customers. 
- Orders are shipped via Canada Post, with tracking information provided once your order has been dispatched.

3. Shipping Rates:
- We offer a flat rate standard shipping fee, any additional fees that may incur are paid for by Lavender Oak Apparel to keep shipping more affordable for our customers.

4. Delivery Estimates:
- Delivery estimates vary depending the destination address.
- Domestic orders typically arrive within 5 to 7 business days after dispatch.
- International orders may take longer to arrive, depending on the destination country and customs processing times.

5. Order Tracking:
- Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order by entering the tracking number provided into the carrier's website or our order tracking page.

6. Lost or Delayed Shipments:
- In the event of a lost or delayed shipment, please contact our customer service team for assistance. We will work with the carrier to resolve the issue and ensure that your order reaches you as soon as possible.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at lavenderoakapparel@gmail.com. Thank you for choosing Lavender Oak Apparel, and we look forward to serving you!